Refund Policy

Effective Date: [01.09.2025]

We want you to love every item you receive from One Bag Beauty. If something isn’t quite right, we’re here to help.

Eligibility for Refunds

You may request a refund for eligible items within 14 days of receiving your order. To qualify:

• Items must be unused, unopened, and in original packaging

• Perfumes must have their seal intact

• Travel-size products must be unworn and undamaged

Refunds are not available for:

• Items marked as final sale

• Products returned after the 14-day window

• Items damaged due to misuse or neglect

How to Request a Refund

1. Email us at onebagbeauty@gmail.com with your order number and reason for return.

2. We’ll respond within 2 business days with instructions.

3. Ship the item(s) back using a trackable method.

Return shipping costs are the responsibility of the customer unless the item is faulty.

Refund Processing

• Once we receive and inspect your return, we’ll issue a refund to your original payment method.

• Please allow 5–10 business days for the refund to appear on your statement.

• We’ll notify you via email once your refund is processed.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 7 days of delivery. We’ll make it right with a replacement or full refund.

Questions?

We’re here to help! Reach out to:

Email: onebagbeauty@gmail.com